Shipping policy

Shipping Policy — Suite & Co.

Where we ship
We currently ship within the United States only. We do not ship internationally at this time.

Processing time
Orders are processed within 1–2 business days of being placed. Orders placed after 12:00 PM ET, on weekends, or on holidays begin processing the next business day. You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships.

Shipping rates and delivery estimates

Delivery estimates are provided by the carrier and are not guaranteed. Total time from order to doorstep is typically 3–7 business days. Delivery times may be longer during peak seasons, promotional periods, or due to weather and carrier delays.

Order tracking
Once your order ships, you'll receive an email with a tracking number. Please allow up to 24 hours for tracking information to update after you receive it.

Shipping address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If your order has not yet shipped, contact us immediately at yaelforgash81@gmail.com and we will try to correct it. Once an order has shipped, the address cannot be changed.

Lost, stolen, or damaged packages
Once your package is handed to the carrier, title and risk of loss pass to you. If tracking shows your package as delivered but you have not received it, please check with neighbors and your building management, then contact the carrier. If your package arrives damaged, contact us within 7 days of delivery with photos of the item and packaging and we will make it right.

Undeliverable or refused packages
Packages returned to us as undeliverable, refused, or unclaimed will be refunded for the item value less our actual outbound shipping cost.

Questions
Contact us at yaelforgash81@gmail.com.